Google listing
Your Google listing (Google calls it a Google Business Profile) shows your map pin, opening hours, photos and reviews when someone searches for you. Customers often see it before they visit your website. We set it up, fill it in and show you how to keep it up to date.
- Delivery · 5 days
- In every build package, or £495 on its own
- Ongoing care optional
Google shows three local businesses on a map
When someone types "electrician near me" or "commercial plumber London", Google shows three businesses on a map above the other results. A full, up-to-date listing gives you a good chance of being one of them.
This is one of the quickest jobs we do. Most of it takes a week, and some of it takes an afternoon.
Seven things we sort out
Setting up or taking over your listing
We claim and verify the listing and make sure it's in your name. If you've lost access to an old one, we'll get it back for you. No admin fees.
Picking the right categories and services
Your main and extra categories picked to match what customers search for, with your services listed clearly. This makes the biggest difference to where you show up.
Photos with captions
Photos of your own jobs, each with the date, place and type of job in the caption. Fresh photos show customers you're busy and working.
Opening hours, including bank holidays
Correct hours, bank holiday changes and any emergency cover shown clearly, so customers know when they can reach you.
Questions and answers filled in
We add answers to what customers ask before they ring: price, area, emergencies and insurance. Done once, it keeps working for years.
An easy way to ask for reviews
A short link to send each customer after the job, with a message ready to go. Written down step by step so it becomes a habit. The more you ask, the more reviews come in.
Your first 30 days of posts
News and offers posted each week for the first month, then a set of templates so you can do it yourself in ten minutes a week.
Included in every build
Setting up your Google listing is part of The Overhaul (£1,250), The Full Works (£2,500) and Fast Track Website (£3,500). On its own it is £495.
Looking after it each month (weekly posts, keeping an eye on reviews, keeping the answers up to date) is part of the Growth (£250/mo) and Growth Pro (£600/mo) plans.
Questions people ask about this
I already have a listing. Can you still help?
Yes. With an existing listing we usually fix the categories, add fresh photos, fill in the questions and answers and set up a way to ask for reviews. If yours is already in good shape, we'll say so and do less.
How long until I get more calls?
Some listings move into the three on the map within a fortnight. Others take longer, especially if your business name, address and phone number are written differently on different websites. If that's the case, we sort it as part of getting you found locally.
Do I need to reply to reviews myself?
On a one-off package, you reply yourself. On the Growth plan, we write the replies and send them to you to check before they go live.
What about bad reviews?
Reply to every one: honest, short and calm. We'll write templates for the common ones. We won't try to remove fair reviews; we'll help you reply to them well.
See how your listing looks today
The free audit checks your Google listing against the seven things above. You'll see what's missing and what's already fine.